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OUR SERVICES

Our services are designed to best meet the operational challenges present in today's healthcare environment. We offer a comprehensive level of expertise that allows us to provide the support needed to improve clinic operations and financial performance. 

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PRACTICE OPERATIONS

  • Practice Start-Ups

  • Consulting Services

  • Provider Contracting

  • Onboarding/Training

  • Practice Assessments

  • Management Services

  • Monthly High Touches

  • Leadership Development

  • Benchmarking/Scorecards

  • Value-Based Care Consulting

REVENUE CYCLE

  • Credentialing

  • Electronic Claims

  • Payment Posting

  • Training/Support

  • Collection Services

  • Coding/Compliance

  • Standard Reporting

  • Advanced Denials Program

  • Policy/Procedure Resources

  • Customer Service Call Center

  • Practice Management Software

  • Accounts Receivable Management

  • Coding/Charge Entry

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Network Services

  • Help Desk

  • EMR Platform

  • Software Support

  • Hardware Maintenance

  • Phone/Internet Connections

  • Population Health Analytics

People Services

  • Recruiting

  • Onboarding

  • Payroll/Benefits

  • Performance Reviews

  • Personnel Management

  • Policy/Procedure Resources

  • Temporary Staffing Referrals

  • Job Description Development

  • Market Compensation Reviews

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STRATEGY & DEVELOPMENT

  • Strategic Initiatives

  • Program Development

  • Practice Planning Sessions

  • Short/Long Term Planning

  • Marketing Plan Development

FINANCE

  • Detailed Monthly Reporting​​

      (by provider, by department)

  • Detailed Comparative Financial Reporting

      (current year to prior year)

  • Preparation of a Detailed Budget

  • Variance Reporting and Analysis

  • Bill Payment

  • Internal Control Department

  • Provider Compensation Management

  • New Provider/New Service Pro Formas

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Additional Service Lines

EngageCONNECT​

  • Uses software (ReferralMD) to integrate practice EMRs directly to our connection specialists, who will then make appointments, schedule tests, and close the communication loop between parties

  • Non-integrated approach is also available with electronic referrals through e-fax, via web-based portal and then traditional one call number for all services

  • Highly experienced, well-trained staff

  • Increases turnaround time and lowers staff costs for clinics

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EngageLEARN

  • Online educational series to enhance our coworkers' patient satisfaction skills

  • Uses a combination of tookits, videos, and shadowing to enhance the skills of our coworkers in the clinics

  • Proven to increase PEX scores, improving value-based performance

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