Susan oversees operations for hospital-based practices in the Central Arkansas market, providing leadership and operational oversight across multiple service lines. She brings more than 30 years of healthcare experience to her role, with a strong focus on process improvement, service line expansion, and operational excellence. Throughout her career, Susan has supported clinics by implementing performance improvements, streamlining workflows, and enhancing patient access and care delivery. She holds a Bachelor of Science degree in Communications from Arkansas State University and is a certified Six Sigma Green Belt.